Shipping policy

Thank You for Shopping with Copal 22!
We’re dedicated to ensuring your experience with us is seamless and enjoyable. Below you’ll find all the details about our shipping process. If you have additional questions, don’t hesitate to contact us.

Shipping Locations

We currently ship within the United States. At this time, we are unable to ship internationally. We do not ship to PO Boxes. Additionally, due to state-specific regulations, we are unable to deliver to the following states: 

Alaska (AK)
Hawaii (HI)
Washington (WA)
Utah (UT)

Processing Times

  • Orders are typically processed within 1-2 business days after your payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

  • Standard Shipping: 3-7 business days (depending on your location).

Please note that delivery times may vary based on carrier delays, weather conditions, or holidays.

Shipping Costs

  • Standard Shipping: Flat rate shipping of $10 per order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your shipment on the carrier’s website.

Adult Signature Requirement

We comply with all legal regulations regarding alcohol shipping. All tequila shipments must be signed for by an adult (21 years or older) at the time of delivery. Please ensure someone of legal drinking age is available to receive your package.

Damaged or Missing Orders

We take extra care to package your tequila securely. If your order arrives damaged, or if there is an issue with your delivery, please contact us within 48 hours of receiving your shipment at [email/contact info]. Include your order number and photos of the damaged items for a quicker resolution.

Returns & Exchanges

Due to the nature of our product, our retailers are unable to accept returns on tequila purchases. However, if you are dissatisfied with your order or received the wrong product, please reach out to us so we can make it right.

Contact Us

For questions or concerns, feel free to reach out to our customer support team at hello@drinkcopal.com